Review

Email Gets a Makeover - Michael Bazeley
San Jose Mercury News - April 19, 2004 (subscription required)
http://www.siliconvalley.com/mld/siliconvalley/8465749.htm
"Gmail has significantly raised the bar for Web mail. ... To test its features, I routed my work and some personal e-mail messages through a Gmail account, upward of 100 a day. ... The service I experienced was fast, easy on the eyes and, overall, a treat to use."